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Velora
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Orders Dispatched Within 2 Hours
14-Day Easy Returns & Refunds
Last updated: October 26, 2025
Thank you for shopping with Velora Pakistan. We want you to love your purchase. If you are not completely satisfied, we’re here to help.
To start a return, email us at velorapakistan@gmail.com with your order number and reason for return.
We replace items only if defective or damaged. Customers are responsible for return shipping unless the return is our error. We recommend a trackable courier.
If you haven’t received your refund, please check with your payment provider. If still unresolved, contact velorapakistan@gmail.com.
Welcome to Velora Pakistan. By using our website or purchasing from us, you agree to these Terms of Service. Please read them carefully.
All products are subject to availability. We may limit quantities, and product information (including price) can change without notice.
Prices are in Pakistani Rupees (PKR) unless stated otherwise. Payment is required in full at checkout.
Velora Pakistan is not liable for indirect or consequential damages. You agree to indemnify us for claims arising from your breach of these Terms.
These Terms are governed by the laws of Pakistan. Questions should be sent to velorapakistan@gmail.com.
Orders are processed within 24 hours of payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
Shipping costs are calculated at checkout. Free shipping may apply for promotions. Once dispatched, you’ll receive a tracking number via email or SMS.
We are not responsible for delays due to incorrect addresses, customs (for international), or courier disruptions. If your order is damaged or lost, contact velorapakistan@gmail.com with your order number and photos where applicable.
Orders can be cancelled before they are shipped. After dispatch, cancellations are not possible. For cancellations contact velorapakistan@gmail.com immediately.
Currently, we ship within Pakistan only. This policy will be updated if international shipping becomes available.